67bd's Privacy Policy
Your personal information is a responsibility we take seriously. This policy explains in detail how 67bd collects your information, how it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to all users of the 67bd platform. It takes effect when you visit the 67bd website, create an account, or use any of our services.
67bd believes that protecting the privacy of users' personal information is not just a legal obligation — it is an ethical responsibility to every user. We are committed to maintaining full transparency in how we collect, process and store your information.
In this policy, "we", "us" or "67bd" refers to the company operating this platform, and "you" or "user" refers to any registered or unregistered visitor to the platform.
The detailed terms and conditions for the services offered on this platform can be found on our Terms and Conditions page, which should be read together with this privacy policy.
What Information We Collect
67bd collects user information in several ways. The information collected can broadly be divided into two categories: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
When you register with 67bd, make a deposit, or contact support, you provide the following information directly:
- Full name, date of birth and national identity information
- Mobile number and email address
- Mobile banking details used for deposits and withdrawals (bKash, Nagad, Rocket or Upay number)
- Documents required for account verification
- Messages and attachments sent when contacting the support team
2.2 Information Collected Automatically
When you use the 67bd platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Duration of your session and pages visited on the platform
- Transaction history and betting activity
- Login time and location information
2.3 Information Received from Third Parties
In some cases we may receive information from third-party payment processors or identity verification services. This information is used solely to ensure the security of your account and to prevent fraud.
Purpose of Using Information
67bd uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to unauthorised third parties.
3.1 Providing and Operating Services
- Account creation, verification and management
- Processing deposit and withdrawal transactions
- Managing bonuses, cashback and VIP benefits
- Carrying out gaming and betting activities
3.2 Security and Protection
- Preventing unauthorised access to accounts
- Detecting and stopping fraudulent activity
- Taking action against the operation of multiple accounts
- Complying with anti-money laundering regulations
3.3 Customer Service and Communication
- Providing support via live chat and email
- Notifying you of important account updates
- Helping resolve technical issues
3.4 Platform Improvement
67bd continually works to improve its platform by analysing overall user experience. Information collected for this purpose is used only as anonymous statistics and is not used to identify any individual.
Sharing Information with Third Parties
67bd does not sell your personal information to any third party for commercial purposes. However, information may be disclosed to a limited extent in the following circumstances:
4.1 Payment Processors
Necessary information is shared with mobile banking services such as bKash, Nagad, Rocket and Upay to complete your deposit and withdrawal transactions. These third-party providers are governed by their own privacy policies.
4.2 Technology Service Providers
Limited technical information may be shared with game developers and technology partners contracted with us where it is essential for operating the platform.
4.3 Legal Obligations
If disclosure of information is required under the laws of Bangladesh or by court order, 67bd will comply with that legal obligation. In such situations, where the law permits, we will attempt to notify you.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. In such a case, the new company will be required to provide protection equivalent to this privacy policy.
Cookies and Tracking Technology
The 67bd platform uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the platform functions properly.
5.1 Essential Cookies
These cookies are necessary for the basic operation of the platform. They keep your login session active, verify security and save your preferences. Disabling these cookies will prevent the platform from working correctly.
5.2 Functional Cookies
These cookies are used to store your language preference, interface settings and to deliver a personalised experience.
5.3 Analytical Cookies
Anonymous analytics data is collected to understand which sections of the platform are used most and where technical issues exist. This information is not used to identify individuals.
5.4 Cookie Controls
Cookies can be managed from your browser settings. However, disabling essential cookies may limit some features of the platform.
Data Storage and Security Measures
67bd applies industry-leading security measures to keep your information safe.
6.1 Encryption and SSL Protection
All data exchanged between your browser and our servers is transmitted securely via SSL (Secure Sockets Layer) encryption. Your password and financial information are never stored in plain text.
6.2 Server Security
Our servers are housed in secure data centres with multiple layers of security to prevent unauthorised access. Regular security audits are conducted.
6.3 Access Controls
Only authorised staff may access user information, and only when required to fulfil their responsibilities. All access is logged and reviewed regularly.
6.4 Data Retention Period
Your information is retained while your account is active. After an account is closed, certain information may be kept for a set period due to legal and regulatory obligations. Once that period has passed, the information is securely deleted or anonymised.
6.5 Data Breach Notification
If an unexpected data breach occurs and there is a risk that your information has been affected, 67bd will notify you as quickly as possible in accordance with applicable laws and regulations.
Your Privacy Rights
As a user of 67bd, you have several rights regarding your own information. We respect these rights and make it easy for you to exercise them.
7.1 Right to Access
You may ask at any time what information 67bd has collected about you. Contact the support team to make this request.
7.2 Right to Correction
If your account contains incorrect or incomplete information, you may request that it be corrected. Identity verification may be required for some changes.
7.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
7.4 Right to Object to Processing
You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
7.5 How to Exercise Your Rights
To exercise any of the above rights or to find out more, contact our support team 24/7 via live chat or email. We will process your request as quickly as possible.
Protection of Minors' Information
67bd provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
During account registration, an age verification process confirms that the user is not under 21. If it comes to our attention that a minor has created an account, that account will be closed immediately and all related information will be securely deleted.
Responsible gaming is an important matter to us. More detailed guidance on this can be found on our Responsible Gaming page.
Changes to the Privacy Policy
67bd may update this privacy policy from time to time to reflect changes in technology, law or business operations.
If significant changes are made, we will notify you via the platform or by email to your registered address. The "Last updated" date at the top of the policy will always reflect the date of the most recent change.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. For this reason, we recommend that you review this page regularly.
To understand the overall framework governing your relationship with 67bd, you can read our About Us page, where the platform's goals and values are set out in detail.
Contact and Complaints
If you have any questions, concerns or complaints about this privacy policy, 67bd's support team is always ready to help.
10.1 Contact Methods
- Live Chat: Direct 24/7 live chat support through the platform
- Email: [email protected] — contact us in either Bengali or English
10.2 Complaints Process
If you have a privacy-related complaint, please contact the support team first. We will investigate as quickly as possible after receiving your complaint and get back to you. For general queries, our FAQ page has answers to many common questions.
10.3 Applicable Law
This privacy policy is formulated in accordance with the data protection and cybersecurity laws currently in force in Bangladesh. Any dispute is subject to the jurisdiction of the courts of Bangladesh.